Setting up your device is quick and easy. Just follow these steps:

Step 1: Open the Prime Video App

On your smart device or streaming stick, open the Prime Video app. If it’s not already installed, download it from your device’s app store.

 Step 2: Sign In to Receive a Code

Instead of typing your login details, the app will generate a one-time 6 to 8-digit code. This is your activation code. Keep this screen open—you’ll need the code in the next step.

 Step 3: Use a Separate Device

On your smartphone, tablet, or computer, go to either:

• amazon.com/code

• amazon.com/mytv

Both URLs lead to the same login portal.

Step 4: Sign In to Amazon

Enter your Amazon account email and password. Make sure it’s the account that has your active Prime Video subscription.

 Step 5: Enter the Activation Code

You’ll now see a field where you can input the activation code from your TV or device screen. Enter the code carefully and click "Continue" or "Register."

 Step 6: Enjoy Streaming!

After successful verification, your screen should refresh, and you’ll be logged in automatically to Prime Video on that device.

If something goes wrong during activation, don't panic. Here are a few troubleshooting tips:

• Code Expired: The activation code only lasts a few minutes. If it stops working, reopen the app to get a new code.

• Wrong Account: Make sure you're logging into the Amazon account that has the Prime membership.

• Slow Internet: Ensure your device is connected to the internet. Restart your Wi-Fi router if needed.

• Browser Issues: Try a different web browser if the page won’t load properly.

• Outdated App: Update the Prime Video app on your device if you're running an older version.

Still not working? A quick restart of your device usually resolves most issues.

1. Connect Roku TV to HDMI

Plug your Roku TV into an available HDMI port on your television.

Attach the power adapter to the Roku device and plug it into a power outlet. Your TV will show the Roku welcome screen.

2. Connect Roku to Wi-Fi

Follow the on-screen instructions to connect your Roku TV to your Wi-Fi network

3. Set Up Your Roku Account

Sign in with your existing Roku account, or create a new account if you don't have one. Once connected, you'll have access to a range of streaming channels.

You might wonder: why doesn’t Amazon just let you type your email and password directly into the app? Here’s why using amazon.com/code or amazon.com/mytv is a better option:

• Faster Login: It’s much easier to type on your phone or laptop than using a remote.

• Better Security: Your login details stay private and aren’t typed on a shared screen.

• More Convenient: Great for shared TVs or when you're traveling and using unfamiliar devices.

• Standardized Experience: Amazon uses this method to ensure compatibility across all devices and brands.

Once your device is registered, you’ll unlock the full features of Prime Video:

• Access Amazon Originals, new releases, and popular movies.

• Switch between multiple user profiles.

• Enjoy 4K Ultra HD streaming (if your device supports it).

• Download shows and movies on mobile for offline viewing.

• Add premium channels like HBO, Showtime, and Paramount+.

It’s your all-access pass to thousands of hours of entertainment!

If you've used multiple devices with your Prime Video account and want to clean things up, here’s how you can manage or deregister a device:

 To Remove a Device:

Visit amazon.com/mytv or amazon.com/code.

1. Log in with your Amazon account.

2. Go to “Manage Your Devices.”

3. Find the device you want to remove and click Deregister.

This is especially useful if you’ve sold a device, upgraded, or simply want to limit access.

Absolutely! As long as you’re on the official Amazon domain (i.e., https://www.amazon.com/code or /mytv), you’re in safe hands. Just beware of fake or phishing websites that try to mimic Amazon’s look.

Tips to stay safe:

• Always check the URL before entering your details.

• Never share your activation code with anyone.

• Avoid clicking suspicious links in emails or texts